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Tuesday, September 28, 2021

Laptop subscription services exist, but this M’sian company added on software and IT support

[This is a sponsored article with Acestar.]

By now, most would have seen the influence that the pandemic has had on companies nationwide. For starters, round 70% of small medium enterprises (SMEs) skilled a 50% drop in enterprise throughout the first lockdown. 

Natalie Sit, the CEO of Acestar and an entrepreneur with 22 years of expertise within the IT trade noticed that companies are struggling financially. One space she thought to focus on to assist scale back upfront prices? IT procurement.

With irregular and unpredictable lockdowns resulting in an unsure money stream, corporations nonetheless needed to spend money on dear IT tools comparable to laptops and software for his or her workers, particularly with distant working on the rise. 

The prices of equipping an worker with a succesful laptop computer and software might attain as much as RM5,000 per unit. If they had been hiring a number of workers at a time, or if there was a have to refresh all of the company laptops for a whole crew or division, the company can be five-figure funds or extra.

Thus, the Acestar crew got here up with TechCare to offer corporations with a extra versatile bundle by turning their capital expenditure (CapEx) into operational expenditure (OpEx).

Keeping the shopper’s wants in thoughts

Since Acestar’s inception in 2008, the company has at all times strived to be the main native IT supplier.

Alongside Natalie is Jason Chin, Acestar’s Director, who additionally performed an important function in Acestar’s transformation through the years to the company it’s right this moment.

Under his belt, he has over 20 years of expertise in Network and Server Infrastructure, together with credentials comparable to a Microsoft Certified System Engineer (MSCE), Microsoft Certified Professional (MCP) and extra.

As Acestar’s Director, he wanted to have a deep understanding of the present tech panorama. Thus, he was capable of shift the historically costly IT procurement methodology into one that’s extra inexpensive. He has additionally lived below Acestar’s motto to place prospects first in no matter they do.

The direct results of this customer-centred dedication has led to the company’s crowning achievement of being Malaysia’s solely Adobe Platinum Partner. To be labeled as a Platinum Partner, the company might want to have an skilled crew dealing with Adobe options, whereas providing top-notch support to their prospects.

Acestar can be a companion for manufacturers comparable to HP (Hewlett Packard) and Microsoft. They can leverage their collaborations to offer aggressive pricing for his or her options to the customers.

The HP Firefly G8, one of many laptops out there below TechCare / Image Credit: HP

Equipping workers with the precise instruments for elevated productiveness

In essence, TechCare’s resolution is just like subscription services that you could be be accustomed to. But as an alternative of only a laptop computer or IT services, you’ll be getting each ranging from RM235 a month.

Note: The RM235 bundle requires a minimal of 5 customers on a 36-month contract. The bundle value can be affected by the laptop computer and the software you select. 

TechCare additionally comes with a free 3-month Salesfeed subscription,(price RM1.2k) a lead era software with predictive evaluation for companies. It may also help you create a number of touchdown pages with ready-made templates for Facebook Ads, Google Ads and others.

Aside from the laptop computer and software, additionally, you will be getting IT support from Acestar as nicely. They have a devoted crew that will help you troubleshoot when issues come up, so you’ll not have to rent an extra IT workers to assist your crew navigate by means of laptop points.

Under TechCare, you will get laptops such because the HP Firefly G8 and software comparable to Microsoft Office 365 Business Essentials, Faronics Antivirus Cloud Subscription, and extra. 

The effectiveness of TechCare’s service has had confirmed outcomes too. Brian Law, the Managing Partner of LAW Partnership (a multi-disciplinary regulation agency) shared that it helped them enhance company productiveness by 15% and scale back their prices of hiring in-house IT personnel. It was how they powered by means of the primary MCO.

Basically, TechCare may be an end-to-end service for his or her buyer’s IT tools wants, with Acestar performing because the consolidated level of contact. Companies may also transfer a few of their prices of onboarding new workers to an operational cost that may be paid in mounted month-to-month instalments as an alternative.

  • For extra information on what TechCare gives, click on right here.

Featured Image Credit: Dyla Fadhilah, Sales Consultant for Acestar; Benjamin Yeoh, Senior Manager, Business Development for Acestar and Jason Chin, the Director of Acestar / Acestar

#Note-Author Name – Rikco Shim

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